Could this happen at your facility?
Share your thoughts and ideas about our monthly Challenge Scenarios (based on real life examples) with a collaborative community dedicated to improving care.

6.11.2015

F174
Provide Access to a Telephone for Residents to use in Private

In this scenario, the facility failed to provide residents with reasonable access to a telephone where calls could be made without being overheard. Could this happen at your facility?

For additional details related to this scenario, click here.

What actions would you and your staff members take to prevent this from occurring in your facility?

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